KOKODA CHALLENGE EVENTS
PRIVACY POLICY
Our commitment to your privacy
The Kokoda Challenge has created a Privacy Statement to reinforce our commitment in ensuring our clients’ Personal Information and Personal Data is kept private from third party access. The Kokoda Challenge collects information from site visitors for the sole purpose of providing specific, relevant and customized services (as described below).
Any collection of Personal Data or Personal Information will only be used by our organisation in accordance with and as described in this Privacy Statement which has been prepared by Kokoda Youth Foundation Inc which owns and operates the website located at www.kokodachallenge.com (across desktop, mobile, tablet and apps and including subdomains) (“the Site”).
Definitions
Where used in this Privacy Statement, the terms “Personal Information”, and “Australian Privacy Principle(s)” have the meaning attributed to those terms in the Privacy Act (Cth) 1988 (“Privacy Act”).In this Privacy Statement:
- any reference to “The Kokoda Challenge”, “we”, “us” and “our” includes a reference to Kokoda Youth Foundation Inc.
- “GDPR” means the General Data Protection Regulation, being Regulation 2016/679 of the European Parliament and of the Council;
- “Personal Data” has the meaning attributed to that term in the GDPR;
Collecting your information
The Kokoda Challenge asks for information that assist us in engaging with you and to ensure safety. It is always your choice how much information you provide (however, without some information, we may not be able to assist or provide services to you). Information we often will ask of you would include but not limited to:
- Personal information
- Contact details
- Payment information for registrations, donations etc.
- Survey information including opinion, preferences or interests
- Communication preferences
- Social media details
Social media and online communications
The Kokoda Challenge uses a variety of social media platforms where you can engage with us including Facebook, Instagram, Tik Tok etc. You have the ability to amend and change how you receive this content via the settings of that platform. Through collecting your information, we may use this data to connect to you via these social media platforms. This is only possible if you have opted into our marketing options.
Use of photographs
As per our waiver and terms and conditions, we request authority to utilise any photographs taken of you by our contracted photographers. If you have any issue with a post or photo being utilised, please contact us to discuss.
Storage & Security of Personal Information
All reasonable steps are taken by The Kokoda Challenge to ensure your information is protected from interference, misuse, loss, modification, disclosure and unauthorised access.
Through our security and storage, The Kokoda Challenge allows you to access your information at any time to keep it accurate and up to date up. If for any reason you cannot access your information, please contact us for assistance. Any information which we hold for you is stored on secure servers, either in Australia or overseas, that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality and privacy of any Personal Information held by The Kokoda Challenge.
Except in the case of breaches of our obligations under the Privacy Act to protect your Personal Information, The Kokoda Challenge will not be held responsible for events arising from unauthorised access of your Personal Information. In the event of a data breach, The Kokoda Challenge is committed to complying in all respects with the requirements of all Australian Privacy Laws and where required, the provisions of the GDPR.
Data retention
We retain information you provide to us and which we collect about you, including Personal Information and Personal Data, for so long as we continue to provide services to you and specifically for seven years after the completion of the event.
Feedback and Complaints about privacy and The Kokoda Challenge website
The Kokoda Challenge always welcomes ideas and feedback about all aspects of the Site and stores feedback that users send to us.
This feedback may be used to administer and refine the service we provide.
If you have any complaints about our dealings with your Personal Information including any breaches by us of any Australian Privacy Principles or any questions regarding this Privacy Statement you are able to submit that complaint or query by contacting us at info@kokodachallenge.com or by telephone or post using the methods detailed in the “Contact Us” paragraph below.
Any complaints received by us will be referred to our compliance team for prompt investigation and a written response will be provided to you as soon as possible.
Should you not be satisfied with the resolution of any complaints made you are able to seek further redress through the Office of the Australian Information Commissioner (see http://www.oaic.gov.au/ for further information).
Collecting other information on visitors
The Kokoda Challenge uses Google Analytic to collect non-Personal Information on Site visits by users including, without limitation, which sections of the Site are most frequently visited, how often, and for how long. This data is always used as aggregated, non-Personal Information. This is done for the purpose of providing you with the best and most efficient services. It allows us to tailor advertising based on this information.
IP Addresses
The Kokoda Challenge’s web servers gather your IP address to assist with the diagnosis of problems or support issues with our services, and to monitor the use of our Site, including the monitoring of the location of our users.
Cookies Policy
The Kokoda Challenge uses cookies on www.kokodachallenge.com. By using the Site, you consent to the use of cookies.
Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the site, your choices regarding cookies and further information about cookies.
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.
Cookies can be “persistent” or “session” cookies.
How The Kokoda Challenge uses cookies
When you use and access the Site, we may place a number of cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Site, to provide analytics and to store your preferences. We use both session and persistent cookies on the Site and we use different types of cookies to run the Site.
Cookies enable you to browse our website and may be used in a variety of ways to enhance your online experience. Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies you may experience a loss of functionality as a consequence. Our Website transactions are the industry standard Secure Sockets Layer (SSL) ensuring your privacy and security which encrypts your information as it transmitted over the internet. The encryption scrambles details such as billing details and delivery address so that generally, other computers are unable to decipher the information ensuring privacy and security.
Third-party cookies
In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Site, deliver advertisements on and through the Site, and so on.
What are your choices regarding cookies
If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.
Where can you find more information about cookies
You can learn more about cookies and the following third-party websites:
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
Third Party Measurement
The Kokoda Challenge utilises the services of third party measurement companies to assess Site and mobile Site traffic. The number of page views (or page impressions) that occur on the Site;
- The number of unique visitors to the Site;
- How long these unique visitors (on average) spend on the Site when they do visit; and
- Common entry and exit points into the Site.
This aggregated, non-Personal Information is collated and provided to The Kokoda Challenge to assist in analysing the usage of the Site.
Contact Us
If you have any feedback or questions about this Privacy Statement, the practices of this Site, or your dealings with The Kokoda Challenge, you can contact us in the following ways:
- Email: info@kokodachallenge.com
- Phone: 07 5539 4141
- Post: 1/26 Central Park Ave, Ashmore QLD 4214
Provision of Copy of Privacy Statement
If you require a hard copy of this Privacy Statement or a copy in some other format to suit your particular needs, please contact us using any of the methods detailed in the “Contact Us” paragraph above, and we will arrange for a suitable copy to be provided to you.
